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Be Green House Cleaning Complaint - Be Green did not show up - Homee Cleaning Services
Be Green House Cleaning Complaint

Be Green House Cleaning Complaint

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Be Green did not show up - Homee Cleaning Services


I purchased a Groupon for 4 hours of house cleaning from Be Green Services for Friday, July 27th. (By the way, the cost on Groupon is higher than on Be Green's company website.) They called me Thursday evening and told me the would arrive around noon on Friday and wanted to make sure I would be here. I took the day off so I could get things ready for them and make it easy as possible for them to do their work and to be here while they were doing their thing. Also, I have a party at my house on Saturday and needed the help because I has surgery on my hand on Wednesday so I can't do much myself and I live by myself..

At 10:45 AM, 75 minute before they were scheduled to arrive, I received a call from Be Green saying they were sorry but, they would not be able to make it today. They offered to come next Thursday instead. I explained that this wan unacceptable and explained my situation. All the woman would do is keep saying, "I'm sorry. There's nothing I can do."

Due to the late call from them I have no way to get anyone else to come in and help. I asked why they waited to call me just before they were scheduled to show up and she said that one of their providers had a family problem.Again, she said "I'm sorry". I am very sorry for the person's problems but I chose Be Green because they had availability today and confirmed they would be here several times.

Now I'm screwed. I can't do the work myself because of my hand, I'm out a days pay, they have my money and only offer a date next week which does me no good.

If you are thinking of using this company be advised they are unreliable and quite unprofessional. Also, their Groupon price is higher than their advertised price, 3 Hour House Cleaning for $69 on their website, on Groupon you get 2 hours of house cleaning for $69. That's my fault for not checking ahead of purchasing the Groupon.


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